This Privacy Policy (“Privacy Policy” or “Notice”) describes how we collect, use, share, manage or disclose or generally process your personal information as a visitor or customer when you visit or use our websites, digital services, or any related products, services, sites, features or functionalities (each a “Service“, collectively the “Services“) that link to this Privacy Notice, and how D.Lines collects, uses, shares, processes and manages your personal information.

We use the terms “personal data” and “personal information” interchangeably in this Privacy Policy, and they mean any information about a living individual from which that individual can be identified. By “processing”, we refer to any operation or set of operations performed upon personal data, which means anything that is done to, or with, personal data, including simply collecting, using, storing or deleting those data, but also organizing, structuring, altering, combining with other data, transmitting or disseminating.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information. This Privacy Policy supplements any other notices and privacy policies and is not intended to override them. By using the Services, you acknowledge that you have read this Privacy Policy and you understand how we collect, share or generally process your personal data and what your privacy rights are, as described in this Notice.

Where our Services may include third-party content and links to other third-party websites, we are not responsible for the privacy practices or the content of these third-party websites. You are encouraged to review the privacy policies of the different websites that you visit.

Your privacy is of utmost importance to us at our Website. As a platform dedicated to showcasing and selling exquisite artworks, we understand the sensitivity of personal information and the need for its protection. This privacy policy serves as a comprehensive guide that delineates our practices concerning the collection, use, and safeguarding of your data. It reflects our unwavering commitment to maintaining the confidentiality and integrity of our users’ information in compliance with applicable international regulations.

In an era where data breaches and privacy infringements are increasingly prevalent, we aim to assure our clients that their personal information is handled with the highest standards of care and respect. Our privacy policy outlines not only how we collect information but also the purposes for which that information may be used, which is primarily to enhance the user experience on our platform and facilitate smooth transactions in our art market. By informing you about the nature of the information collected, we seek to foster trust and transparency, which are essential to our thriving community of art enthusiasts and collectors.

This document is instrumental for users who engage with our platform, as it helps clarify how our privacy measures align with the sales and offerings of the artistic works featured on our site. As you explore our collection and make purchases, rest assured that our commitment to data protection remains steadfast. We believe that a robust privacy policy not only complies with international standards but also promotes a secure environment where art lovers can connect, shop, and appreciate the beauty of creativity without compromising their personal information.

What Personal Information We Collect

At D.Lines, we prioritize transparency regarding the personal information we collect from our users and customers. The types of personal information we gather may include, but are not limited to, the following: names, email addresses, phone numbers, payment information, and any additional relevant details necessary to facilitate transactions and enhance service delivery.

When users visit our website, certain information is collected automatically through web technologies, such as cookies and analytics tools, which help us improve the user experience. However, active user inputs are required, particularly when making purchases, filling out forms, or subscribing to our newsletters. In this context, we request mandatory information such as the user’s name to address them correctly, an email address for sending order confirmations and updates, and a phone number for customer service communications if necessary.

The primary purpose of collecting this personal information is to fulfill orders and process transactions efficiently. By obtaining payment information, we can securely handle your purchases and ensure that our financial transactions are conducted smoothly. Additionally, your contact information enables us to provide timely updates regarding your orders, respond to inquiries, and offer personalized services that enhance your overall experience with our website.

Moreover, we may use the information collected to analyze customer behavior and preferences, allowing us to tailor our offerings and marketing strategies. This approach helps us create a more engaging online environment and ensures that our customers receive relevant promotions and updates related to our art collection. Ultimately, the personal information gathered contributes to our commitment to providing excellent service in the international art market.

How We Use and Protect Your Information

At D.Lines, the privacy and security of your personal information are of paramount importance. We collect personal information, such as your name, email address, shipping address, and payment details, primarily for order processing and to facilitate a smooth purchasing experience. This information allows us to confirm your orders, update you on the status of your purchases, and ensure accurate delivery.

In addition to order processing, we may use your information to communicate with you regarding customer service inquiries, enhance your shopping experience, and address concerns. If you have opted-in, we may also provide you with marketing communications that include exclusive offers, promotions, and updates about our products. However, it is essential to note that our communication will solely focus on matters related to your orders and any offers you have explicitly expressed interest in.

To protect your information, we implement a variety of security measures. These measures include using secure servers for data storage, employing encryption technologies during data transmission, and regularly monitoring our systems for potential vulnerabilities. We also limit access to your personal information to only those employees who require it for legitimate business purposes. This practice helps prevent unauthorized access, misuse, or disclosure of your data.

Furthermore, we ensure compliance with applicable data protection laws and regulations, reinforcing our commitment to safeguarding your personal information. By maintaining high standards of security and respecting your privacy, we aim to foster a trustworthy relationship with our customers. Rest assured, your personal information is treated with the utmost care while we prioritize both your privacy and security throughout your interaction with our website.

User Rights and Contact Information

At D.Lines, we recognize the importance of protecting your personal information and ensuring that you are fully aware of your rights regarding this data. Users have the right to access their personal information that we hold, enabling them to understand what data has been collected and how it is being utilized. Additionally, individuals may modify their information if they find that their details are outdated or incorrect. If a user chooses to have their data deleted, they can initiate a request for deletion, and we are committed to processing requests promptly and in accordance with applicable laws.

To exercise these rights, users can reach out to our designated team. We urge you to provide your full name and a description of your request when contacting us, as this will allow us to assist you more efficiently. Our team is equipped to handle inquiries regarding personal information and the measures we take to safeguard your data.

For any questions or concerns regarding your rights, or to submit a request regarding your personal information, please do not hesitate to contact us via the following methods:

Email: ajayazad813@gmail.com
Phone: +91 98976 49797
Address: D.lines Art Gallery, Near Laxman Jhula, Tapovan, Rishikesh

We adhere to a commitment to transparency and are dedicated to ensuring customer satisfaction. All inquiries regarding personal data rights will be addressed in a timely manner, reinforcing our appreciation for your trust and support on our platform. Ultimately, your rights are of utmost importance to us, and we aim to create an environment where you feel secure and respected while engaging with our services.